Privacy Policy


  1. Introduction

Papu Design Oy is committed to securing the privacy of our customers and anyone using our website or any Papu Design Oy online services according to the EU directive (EU) 2016/680.

The personal information you give to Papu Design Oy (2622278-7), hereafter ("Papu") will only be used for the purpose for which you have given consent to (for example fulfilling online orders or online marketing). We will not use the personal information for any other purpose than what you have given consent to. At any time, you can end the subscription for our newsletter, and you have the right to request to know what personal data has been collected and/or for your information to be erased from our register. If you have any questions or concerns, please contact our customer service.


  1. What information do we collect?

We collect personal information only with your consent. We get the information when an order is placed, or an individual subscribes to our newsletter. The received information is not handed over to the parties outside the web service or outside the EU. The service provider can, however, hand over the information to the public officers according to the effective legislation. In the case of re-organizing the company’s ownership, we may hand over the information to the parties.

The service has a strict inbuilt access control that prevents outsiders from getting access to the user’s private information. The register is used only by people whose job description it belongs to. Employees are bound by professional secrecy. The register is not in paper format, and if any personal information is printed on paper, the document is destroyed as soon as it is not needed.

Our service uses different social media components that enable users to transmit information to different social media platforms. We recommend for you to review the Privacy Policies of these service providers such as (but not limited to) Facebook & Instagram.


  1. Personal data

Papu collects personal data and non-personal data when our website or other Papu online services (including, but not limited to are used. Data (personal and non-personal) is collected when you, for example, visit our website and scroll through the pages, place an order or use other functions in our online store, contact our customer service, or subscribe to our newsletter. The personal data you forward to Papu includes, but is not limited to: contact information, and payment details. All personal data that we receive and collect is submitted by the user. Non-personal data includes, but is not limited to: IP address, browser type, number of visits and search words used. The non-personal data is collected so that we can improve our services.


  1. How is the personal data used?

Papu uses collected personal data to:

  • Process orders that are placed through our online services
  • Provide tracking information for order shipments
  • To contact you in case of any problems concerning your order
  • To provide customer service 
  • To be able to provide campaigns and offers that you are interested in, or provide information that you might be interested in according to the given consent


  1. Your rights

You have the right to request information on your personal data that Papu has collected from you. If you wish that your personal data is corrected or erased, please contact our customer service, at


  1. Cookies

Papu uses cookies to enhance the quality of the services. Browsing the pages without cookies might affect the functions of the service so that some of the functions cannot be used (i.e. signing in and adding products to the shopping cart). Papu Design uses first-party cookies for signing in and shopping cart functions. Papu Design also uses third-party cookies i.e. Google Analytics.